Privacy Policy

At KREATIV, we respect your privacy and value the protection of personal data and intellectual property of our customers. We want to make you happy with our privacy policy and the security measures that we take to protect your information. Any personal information or ideas you give us, or we collect from your use of our services, will be treated according to this policy.

Owner information
The legal entity behind this website is:

VAT number 38731386

You can contact us via e-mail at [email protected] or by post to:
Tagensvej 17, 5tv.
2200 Copenhagen N

This is our privacy policy for processing the data we receive when you visit our website and submit/share an idea with us. The purpose of this policy is to describe to you how we collect, process and store your data and how we may share your data with our partners. We respect your privacy and handle all data in accordance with the current data protection legislation, including the EU’s General Data Protection Regulation (GDRP). By using our site and services, you agree that the personal data you provide us is processed in accordance with KREATIV’s Privacy Policy.

What is personal data?
Personal data is any kind of information, which – directly or indirectly – refers to you as a natural person. It can be your name, address, e-mail, telephone number, IP address, etc.

If the data relates to race, sexuality, religion or your health, it is categorized as sensitive data. As a rule, we never request such data from you and we kindly ask you not to disclose your civil registration number (CPR) or any other information relating to purely private matters about you or others when using our website and its functions.

Information we collect automatically
When you visit our website, we may collect certain information automatically from your device. Under the GDPR, some of this information may be considered personal data.

Specifically, the information we collect automatically may include your IP address, your operating system, your browser ID, your browsing activity on our site as well as other information about your system and connection and how you interact with our website. We may collect this information as a part of log files as well as through cookies.

What is a cookie and how can I handle it?
A cookie is a small text file stored in your browser in order to recognize your computer on subsequent visits. There is no personal information stored in our cookies and they cannot contain viruses. The information is transmitted to the server in anonymous form.

Which cookies do we use and for what purpose?
We use cookies on our website to measure traffic, so we can see how many people visit our site and for statistics on how the users navigate on the website.

We allow Google Analytics from Google Inc. to place two types of cookies on your computer: permanent and temporary cookies. The permanent cookies will be stored on your computer. Permanent cookies self-delete after a certain period, but will renew every time you visit the website. The cookies are stored for thirty minutes, six months and 480 days respectively. The temporary cookies increase the validity of the statistics that we register. The cookies are stored until the browser is closed.

How can I delete cookies?
If you wish to delete your cookies, you can delete them in your browser after your visit, or you can change the settings in your browser to prohibit the use of cookies.

You can find guides on how to handle cookies for your browser here:

Collection of personal data
We collect data directly from you when you contact us via e-mail, phone, and letter, if you visit us in person, or if you submit an idea through our “Share your ideas with us” form. The data includes your name, your e-mail and possibly your address and phone number, if you choose to disclose this to us.

We collect the data necessary to assess and respond to your enquiry (including job applications and reporting to our whistleblower function), offer you the best possible service, manage our website, deliver goods and services, as well as for statistical purposes.

When you subscribe to our newsletter, or provide other information to us in order to participate in competitions or be invited to workshops, we will use your personal data in accordance with your permission.

When you submit/share an idea via the form on our website, we will collect this information in accordance with your permission.

Retention of your personal data
We retain your personal data for as long as it is required for the purpose for which it was collected, or as long as we have a legal obligation to do so. The retention period will vary depending on the type of information:

  • When you subscribe to our newsletter or give your permission to receive information about competitions or workshops, we will keep the data necessary for this purpose.
  • When you submit/share an idea with us, we will store the information for 1 month to analyze the potential project. If your idea is not accepted, we will send you an e-mail to explain why, and we will then delete the information you shared with us. If the idea is accepted, we will contact you shortly to move forward with you.

Sharing with third parties – our partner program
When you share an idea with us via the form on our website, we may share certain information with our third-party partners, including NGO, private investors, public sectors, architecture companies, and creative professionals who KREATIV believes have the potential to collaborate with you and improve your idea. This information may include your name, title of your idea, short description of your idea, images you uploaded, your e-mail address, phone number and other information enabling our partners to:

  • Analyze your idea to evaluate social or economic profitability.
  • Contact you with potential partners, investors or fundraising.
  • Provide consulting to move forward with your idea.

Our trustable partners are prohibited from using your personal data and ideas for purposes other than those set forth above without your consent and they are obligated to sign a NDA for each idea we present to them. Further information about our partners is available here.

We may also disclose your personal data to a third party, if such disclosure is required by law or regulation issued pursuant to such law.

Transfer of data
In order to deliver our services, we use third party IT systems. This means that some of your data will be stored by a third party. Such third party is considered a data processor and will only process data on our behalf and at our request. Those parties are bound by a GDPR compliant Data Processing Agreement and your data is therefore in good hands.

The transmission of information via the internet is not completely secure. Although we do our very best to protect your personal data, we cannot guarantee security of information transmitted through our website or via e-mail and any transmission is therefore at your own risk. Once we receive your information, we will take the necessary technical and organization measures to safeguard your personal data against loss, theft or unauthorized use, access or modification.

Your rights
If our processing of your data is based on consent, you can withdraw your consent at any time. If you do this, we will stop any processing based on your consent and delete the data. We can, however, continue to process your data if the processing is necessary to deliver our goods or services, or if we are legally obligated to do so.

You can always request insight into the data we process about you, and you have the right to data portability. You can also request to have the data corrected or erased in accordance with the rules of the General Data Protection Regulation and the Danish Act on Processing of Personal Data. If you wish to do so, please contact us on the information listed in the beginning of this page and we will handle your enquiry as soon as possible.

To exercise any of the above rights, or have questions or comments to our privacy policy, please contact us at [email protected].

You also have the right to submit complaints about our processing of your personal information to your relevant Data Protection Authority. You can find your national Data Protection Authority here.

If you have any questions to the above-mentioned, feel free to contact us. You can find our contact information in the beginning of this page.

This privacy policy was updated on June 21, 2018.